Residents in Dubai will have 70 smart Amer centres by the end of the year to choose from to complete their visa and residency transactions under one roof. Of these, the General Directorate of Residency and Foreigners Affairs (GDRFA) in Dubai opened 21 centres in the first two months of the year, Khaleej Times reports.
All you need to know about Amer centres
1. What are Amer centres?
Amer centres are one-stop smart offices that finish all visa and residency transactions under one roof. It aims to provide a supervised system under which government services will be unified.
2. What kind of services are offered at these centres?
> Issuing entry permits and visit visas
> Issuing or renewing residency visas
> Visa cancellation
> Emirates ID services
3. Why were the centres opened?
Typing centres are not adhering to the stipulated conditions: missing documents, inserting wrong information and missing attestations keep residents going back and forth to finish their transactions, which wastes time. Additionally, the GDRFA wanted to put an end to long queues, improper customer service and price violations. The centres will also boost Emiratisation and provide job opportunities to over 1,000 UAE citizens.
4. How efficient are Amer centres?
Amer Centres are capable of finishing at least 6,000 transactions daily through a minimum of 15 counters per branch, compared to the typical 100-200 transactions that typing centres can handle.